Terms & Conditions

Terms and Conditions

Welcome to ShipEase (“Company”, “we”, “our”, or “us”). By using our website https://www.shipeasem.com and our logistics services, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of ShipEase logistics services, including transportation, freight forwarding, warehousing, and last-mile delivery. If you do not agree with these Terms, please do not use our services.

2. Services Offered

ShipEase provides global logistics solutions, including:

  • Freight forwarding (domestic and international)

  • Warehousing and storage

  • Last-mile delivery

  • Customs clearance assistance

  • Other related logistics and supply chain services

3. Eligibility

You must be at least 18 years old or legally capable of entering into a binding contract to use our services.

4. User Responsibilities

By booking with us, you agree to:

  • Provide accurate and complete shipment details.

  • Ensure all goods comply with applicable local and international laws.

  • Properly package goods to prevent damage during transit.

  • Avoid shipping prohibited or restricted items.

5. Prohibited Items

You agree not to ship:

  • Hazardous materials or dangerous goods

  • Illegal substances or contraband

  • Perishable goods without prior approval

  • Items prohibited under local, national, or international law

6. Payment Terms

  • We accept upfront payment, partial payment, and payment after delivery, subject to prior approval and agreement.

  • Prices are subject to change without notice, but confirmed bookings will not be affected.

  • All payments must be made in accordance with the agreed terms before shipment release.

7. Delivery and Delays

  • Delivery timelines are estimates only and may vary due to customs, weather, strikes, or unforeseen events.

  • ShipEase is not liable for any delays caused by events beyond our control.

8. Refund Policy

ShipEase does not offer refunds for any completed or in-progress shipments under any circumstances.

9. Claims and Liability

  • ShipEase does not accept any claims for loss, damage, or delay once goods are handed over for shipment.

  • Customers are responsible for insuring their goods if required.

  • We are not liable for losses resulting from incorrect addresses, insufficient packaging, or compliance issues.

10. Intellectual Property

All content on https://www.shipeasem.com, including text, graphics, and logos, is owned by ShipEase and may not be used without permission.

11. Privacy Policy

We respect your privacy and handle your personal data according to our Privacy Policy. By using our services, you consent to our data collection and usage practices.

12. Governing Law

These Terms shall be governed by and construed under the laws of United State of America, and any disputes shall be resolved in the courts of United State of America.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services means you accept the changes.

14. Contact Us

For any questions regarding these Terms, please contact us at:
Email: infor@shipeasem.com
Website: https://www.shipeasem.com